Door Supervisors Course

Special offer Level 2 Award in Door supervision online Booking in advance only £185 per delegate!

Apart from the positive reviews and feedback our trainers receive from colleagues and past students, their teaching methodology is quite simple.

Our trainers have been in your position they know and understand exactly how you feel and understandingly bring this into their teaching covering all the different learning styles. Their approach and understanding towards all students and training is not just to teach you to pass a course but to inform and pass on the knowledge they have gained so you can stay professional and ultimately stay safe. Our trainers still work operationally in their fields of expertise and training.

Be it you’re a stand alone door supervisor or a security company we can accommodate you at our new offices and training centre which is based in High Wycombe very close to the Train station. Or we can train at your establishment in the UK or abroad.

Door supervisors are security personnel who mainly work at licensed premises, for example, bars, pubs, nightclubs, hotels, restaurants and large events. The main role of a door supervisor is to maintain a safe environment so customers enjoy their experience at that venue. Attending and passing the Door Supervisors courses means that you have the minimum knowledge and understanding to start work as a door supervisor. Door supervisors must be licensed by the regulatory body for the UK security industry the Security Industry Authority (SIA).

Many people make the wrong assumption that a door supervisor’s qualification /licence only mean’s working on a door at a pub or club.

Not at all,

With this qualification you could work at festivals or events patrolling or in a response team or carrying out person searches and bag searches or carry out security guard duties, it`s also a recognised minimum qualification required to enable you to then train as a dog handler.

The conflict management section of the course is a great help in recognising and dealing with a conflict situation at work or in your personal life.

Understanding the law and use of minimum force is also a great confidence builder in all areas of our lives.

The course content includes

Guided Learning Hours (GLH): 45

The course content includes the following:

Working as a Door Supervisor within the Private Sector Industry

(12 hours Guided learning of which all must be contact time)

• Understanding the role and objectives of a door supervisor
• Understanding civil and criminal law relevant to a door supervisor
• Understanding searching relevant to a door supervisor
• Understanding powers of arrest relevant to a door supervisor
• Understanding drug-misuse issues and procedures relevant to the role of a door supervisor
• Understanding incident recording and crime scene preservation relevant to the role of a door supervisor
• Understanding licensing law and social responsibility relevant to the role of a door supervisor
• Understanding emergency procedures which should be followed by a door supervisor
• Understanding how a door supervisor can help to keep vulnerable people safe
• Understanding queue management and venue capacity responsibilities relevant to a door supervisor

Working within the Private Security Industry

(This consists of 10 hrs Guided learning of which 1 must be contact time)

• Knowing the main characteristics of the Private Security Industry
• Understanding legislation as it applies to the individual in carrying out a licensable activity
• Understanding the importance of safe working practices to comply with legal requirements
• Understanding fire procedures in a workplace
• Understanding emergencies and the importance of emergency procedures
• Understanding the importance of communication skills and customer care

Conflict management within the Private Security Industry

(This consists of 8hrs Guided learning of which 7.5 must be contact time)

• Understanding the principles of conflict management appropriate to their role
• Understanding how to recognise, assess and reduce risk in conflict situations
• Understanding how to communicate in emotive situations to de-escalate conflict
• Understanding how to develop and use problem solving strategies for resolving conflict
• Understanding good practice to follow after conflict situations

Physical Intervention Skills within the Private Security Industry

(This consists of 15 hrs Guided learning of which 12 must be contact time)

• Understanding physical interventions and the implications of their use
• Understanding how to reduce the risk of harm when physical intervention skills are used
• Being able to use non-aggressive physical skills to protect yourself and others
• Being able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
• Understanding good practice to follow after physical interventions