Many companies offer various security services, but very few offer a professional Concierge Service that helps create a great first impression for guests and visitors.
Concierge Security staff offer professional security and enhance the customer experience while at your venue. The team are skilled in transitioning from security to customer-friendly support. They dress to impress and conduct themselves in a manner that suits your company image and values.
What does our Concierge staff do?
Concierge staff are highly skilled individuals who perform various valuable services while focusing primarily on security and customer care. They give guests and visitors the confidence to feel safe and welcome. Well dressed and well-mannered individuals who help create a lasting impression and help wherever they can.
Concierge staff have an advantageous blend of SIA Security and customer service qualifications and training – this gives them the ability to perform multiple functional tasks and benefit your business considerably.
Concierge staff cover a variety of areas, including:
Concierge staff perform:
About our Concierge staff
Our Concierge staff are fully SIA trained and qualified and have many years of industry experience. Our entire team is fully DBS checked and lengthily vetted. We only employ the very best to offer our clients the very best.
Our staff are extensively trained in delivering outstanding customer service in all capacities. They blend into the business as an integral part of the company ethos.
What to expect from our Concierge staff?
Our services range from Manned Guarding, Door Supervision, Close protection, Event security, Alarm Response & Key Holding, CCTV Monitoring, Foot and Mobile surveillance. Retail and Commercial security, corporate security, Building & Construction site Guards, Hotel and Office Reception security.
All our security guards are fully trained and qualified in the security industry. They all hold a valid SIA badge and have had our in house up skilling. They also receive bespoke training in accordance to the contract requirement. Along with this, most of our staff hold qualifications such as First Aid, Fire training and Personal license. All our staff members are fully DBS (CRB) checked.
All Time Security has a high standard of training in security and customer service that all our staff has undergone. We are equipped with detailed policies and procedures, including Health and Safely, Equal Opportunities, Environmental, Search and Robbery, Violence and assault policy, these are just a few of our policies that help us ensure that we are delivering a great standard of service.
All Time Security is one of the few security companies that has #10,000,000 insurance in public liability, employers liability, product liability, efficiency & contractual liability, wrongful arrest, loss of keys & consequential loss of keys, financial loss, professional indemnity, fidelity guarantee.
All Time security ensures that we have quarterly reviews with our clients so they can feedback to us and we can look for any improvements that may be required.
All Time Security can provide qualified security guards for events of all sizes and we always have guards on standby for short notice events, so you can rest assured that we will be there if needed.
