Protecting your property, hotel guests and employees from potential risks is essential. Hotel security services are the best way to keep the building and the people safe at a hotel establishment. Hotel security guards are available to provide your hotel establishment with the best protection to keep crime away as well as safeguard your guests and employees.
In a hotel, reception security guards are a useful tool to use as a main point of contact for guests and visitors. Their presence provides reassurance for hotel employees and guests. To add to that, they can provide put off criminal and anti-social activity on the premises.
Hotels can be large establishments with big areas of ground to cover and protect. There may be more than one point of entry as well as a range of open areas such as social rooms and hallways which need to be patrolled and watched. On top of this, the hotel might hold parking facilities and outdoor grounds which also need surveillance.
Another problem that hotels will have to deal with is the high level of foot traffic coming through the premises each day. A constant flow of guests checking in and out will create this high level of foot traffic, as well as employees working in and around the building. There is a significant need to keep track of this to make sure there are no trespassers who should not be in the building.
In addition to holding rooms for guests to stay in, many gyms also hold a range of other facilities. These facilities might include gyms, casinos, restaurants, bars, spas and nightclubs. These facilities might attract members of the public who won’t be required to check in and out which is why hotel security services are so important in hotels because these members of the public also need to be monitored.
Hotels contain cash, jewellery, personal items and digital technology, belonging to guests as well as the hotel itself, which needs protection from hotel security services. Especially considering the fact that guests might leave their hotel rooms unattended for long periods of time.
Responsibilities of a hotel security guard:
- Concierge role: Delivering a professional and polite first impression to guests entering the hotel.
- Monitoring and patrolling services: Keeping a watchful eye for unusual, illegal or dangerous activities happening on site.
- Maintain order: They will deal with guests or employees who are breaching the site rules.
- Escorting staff and guests: To help keep guests and staff safe, security guards will escort them where necessary.
- Completing Reports: Keep tracking and record of unusual occurrences and patrolling routines.
Here are the various benefits of hiring hotel security guards for your business.
Monitor entrances and exits
Hotel security guards prevent suspicious persons from entering the hotel and ensure the only people in the hotel are those who are permitted to be there.
Respond to emergency situations
Hotel security guards are trained to respond to emergency situations, such as fires, medical emergencies and theft. They can take a leading role in these chaotic situations to keep everyone safe.
Protect guests’ belongings
Hotel guests tend to keep expensive items such as smartphones, laptops and jewellery in their rooms, and thieves may attempt to steal these belongings if it is obvious that a strong security service is not in place. Therefore, having a visible security presence can reduce the chance of theft.
Identifying and correcting security weaknesses
Security guards have the skills and capabilities to notice security issues within the hotel and offer ideas to fix these issues. Their vast knowledge can strengthen the security of your establishment.
Hotel security guards know the precautions to take to keep the hotel safe and can offer this knowledge to employees of the hotel. This knowledge might involve handling money, monitoring keys, dealing with misbehaving guests, handling emergencies and evacuating the building in an emergency.
Protection of staff
Sometimes, guests or members of the public might act inappropriately on site. This could make employees feel threatened, uncomfortable or unsafe. Hotel security services can help tp resolve disputes and protect the well-being of staff members.
Unfortunately, hotels are common locations for targeted crime due to them being open 24/7. Hotel security services can keep watch of parking lots and the property perimeter to eliminate criminal activities
Surveillance tools and equipment like security cameras are useful for protecting your hotel. Security guards can monitor this footage, to help them identify suspicious patterns and behaviour.
Provide a safety presence
Guests are more likely to relax knowing the hotel security guards are there in case of any incidents.
Offering special security for VIP guests
Many hotels are host to special events such as weddings, brand events or even conferences. These events may be attended by politicians, celebrities or other important guests. Having a security system in place can help these people feel more protected.
Preventing hotel damage
Hotel security guards will discourage vandalism so you can keep the hotel in pristine condition, inside and outside.
Handling disorderly conduct
Hotel security guards are able to prevent issues from getting out of hand by taking control of any situations which get out of hand.
Protecting your hotel is no easy task. Safety is crucial for your employees and guests. Although keeping the hotel completely secure can seem incredibly difficult, a strong team of security guards can help make all the difference.
Manning a hotel reception desk and having the necessary security training isn’t the only responsibility a security guard holds. They must also sign people in and out of the building, have a presence to deter any criminal activities, and be experienced with CCTV remote monitoring procedures should they spot anything suspicious.
As a leading provider of security solutions in the UK, All Time Security’s trained security guard services will offer you peace of mind that your hotel will be protected by fully trained, vetted officers Contact us today to discuss how we can assist with your hotel reception security.