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Why retailers rely on proven security solutions
11 Feb 2020
A complete security solution
A complete security solution

Why retailers rely on proven security solutions 

Retailers all over the UK, whether they be small scale stores or major retail outlets, suffer losses through theft and fraud. It’s unavoidable… or is it?

Retail outlets such as supermarkets have thousands of people walking in and out every day. And they often have hundreds of people inside the store at one time. This gives both professional and opportunists thieves the incentive to steal high value items that are on display. 

As there are so many people shopping the store, they will go pretty much unnoticed – giving them the opportunity to commit a crime. 

What can be done about retail theft?

This is a great question. With so many security solutions and with so many so-called experts on security giving the best advice, how does a retailer know what security option, if any at all, to use?

Most retailers resort to using CCTV cameras to deter would be thieves – but often this does not deter thieves, especially professional thieves who are good at concealing their identity and hiding from the cameras. 

And more often than not cameras are used to review footage after a crime has been committed and although this is good, it will not necessarily prevent losses.  

What about security guards? 

Security guards are definitely a proven method of loss prevention in retail and security guards have been used for many years. 

Retail security guards are an excellent visual deterrent – when would be thieves are greeted by a security guard, they immediately know they have been seen. They are aware that security guards are present, and they are more likely to get caught stealing. 

But can one or even a few security guards keep an eye on huge numbers of customers in the store to ensure that they are not stealing? The short answer is no… but there are a few ways that security guards can be more effective in retail security. 

If you are a retailer with a team of security guards then it would be a good idea to have CCTV operators, static guards and patrol guards all working together to keep an eye on customers. 

Security should pay particular attention to high value items by keeping a camera on the high value section and by carrying out regular patrols in that area. 

Security guards are skilled in looking out for overfilling of high value items and making sure that they are properly secured. 

A good combination security services provided by an SIA approved contractor can help prevent retailers losing thousands in theft and collusion. 

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Why it’s important to use an SIA approved contractor to provide you with security
08 Feb 2020
Why it’s important to use an SIA approved contractor to provide you with security
Why it’s important to use an SIA approved contractor to provide you with security

Why it’s important to use an SIA approved contractor to provide you with security 

Although some might say that the world is going overkill on security, most businesses will tell you that there is no such thing as overkill when it comes down to security. 

Whether your security needs are for securing a business, premises, an event or even personal close protection, there are many things that need to be taken into consideration. Having security in place could prevent you from losing money, assets and in some cases save lives. 

There are many variations of security services available and a good security provider will be able identify your needs and create a bespoke security package for just for you. 

With so many security providers available, how do you know who to use?

This is a great question and the fact that your asking this question means that you are already on the right track. It means that you are taking security seriously and thinking responsibly. Businesses, staff and visitors are often relying on you to have taken the initiative to provide a safe and secure environment for them. 

One of the best ways to decide whether a company is suitable to provide you with security services is to check if it is approved by the SIA. If a company is an SIA approved contractor, then you can be assured that it has met the industry standards with its services and processes. 

The Security Industry Authority is an official body that vigorously checks a security company for its staff, processes, finance, insurance and much more. 

This means that the company will be providing you with the highest standards of security in the industry. 

You owe a duty of care to people who work on site and for guests and visitors and they will know that you are taking that responsibility seriously when they discover that you are using a professional and SIA approved contractor for their security and safety. 

Security services providers such as All Time Security are SIA approved contractors in numerous areas in the security industry. And this is why they can offer you an array of brilliant security solutions to suit your requirements. 

Contact All Time Security to see how they can help you with bespoke security solutions.  


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Some useful tips on securing your premises
03 Feb 2020
Some useful tips on securing your premises
Some useful tips on securing your premises

Some useful tips on securing your premises

Whether you are thinking of securing your home or whether it is your business premises you are looking to make more secure, here are some useful tips on how you can make your premises more secure.

Secure windows and doors

Aside from the obvious, ensuring all doors and windows are closed and locked, you need to evaluate the quality of the doors and windows you have. Most people have now got double glazing, and this is a great place to start. But you also need to consider how good the quality is and how good the actual locks on the doors and windows are.

If you have had your doors and windows in for a long time, it may be worth investigating their robustness. Over time, doors and windows start to deteriorate and can become less secure. Another aspect is the locks themselves. Are they good quality locks?

You can also do a Google search to check if the type of locks you have are known to have vulnerabilities. If there are articles online of problems, you might want to consider replacing the locks.

CCTV

Business owners know the benefits of having CCTV in their premises. It not only works as a visual deterrent, it also captures important video evidence if an incident is to occur.

In recent years, CCTV is becoming more and more popular in homes as well as businesses. People have seen the benefits of having home CCTV and have chosen to have it in their homes.

Security guards

This is an obvious one for businesses and they have been used as an effective security method for many years – and with good reason. Security guards are an excellent visual deterrent and are also trained to handle various different situations. This includes being vigilant and conflict management. No one wants or expect there to be trouble in the workplace but no can guarantee it won’t happen and that’s why having a well-trained and SIA qualified security guard can the perfect solution.

Security guards are skilled in handling and defusing difficult situations and are also Fire safety and first aid trained. They are trained to carry out routine parameter checks and look out for vulnerabilities as well as issues that may cause the business to incur loses – this includes fires and leeks.     

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Top reasons why Security Guards are still relevant
28 Jan 2020

Top reasons why Security Guards are still relevant

Does this mean that we no longer need the old-fashioned methods of security? Have security guards become redundant in today’s world?
Does this mean that we no longer need the old-fashioned methods of security? Have security guards become redundant in today’s world?

The world is moving fast and technology even faster. There are now so many variations of security services – some of them are more affordable and effective. Does this mean that we no longer need the old-fashioned methods of security? Have security guards become redundant in today’s world?

With all the innovative security advancements, it may seem as if security guards are no longer the first choice of security service but is it safe to assume this?

Not really! Even with all the new solutions, it is very difficult to beat having a human security guard present to help deal with various situations. A well trained and SIA qualified security guard will be able to use their intuition alongside their skills and experience to deal with all types of scenarios.

Aside from a well presented and uniformed security guard being an effective visual deterrent they are skilled in being vigilant. Security service providers like All Time Security ensure that all their security guards are:

  • Fully SIA trained and qualified
  • Trained in conflict management and resolution
  • Fully equipped with all necessary security apparatus to carry out their job properly
  • Appropriate uniform
  • Trained in delivering great customer service

Security guards also carry out regular patrols to ensure that there are no other problems around a site. This could be particularly useful in scenarios where a building is empty. This is the case at night for most businesses.

Security guards will make routine trips around the building and pay particular attention to vulnerable areas and weak points or points of entry.

This means that they will be able to identify whether anyone has attempted to break in or if there has been any acts of vandalism.

But this is not solely useful from a security or criminal activity prospective, it is incredibly useful in identifying potential hazards, leeks and fire. Security guards will ensure that fire exits are kept clear without any obstruction that may put people at risk. Guards will also look out for leaking or burst pipes, potentially saving business from incurring losses at the hands of water damage or even flooding.

In conclusion, although the technological advancements are fantastic and help hugely in the security industry, they have successfully aided the security process but can not be used as a substitute for qualified, skilled and experienced security guards.

Security is certainly an industry were sound human intuition is a must.   

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Why Businesses Employ Reception Security
18 Nov 2019
Businessmen at hotel reception

Why Businesses Employ Reception Security

Most businesses, both medium and large, usually have a reception area where employees can sign in and out, deliveries can be checked and signed for and visitors can check-in and out.

Reception acts as a front-line administrator and helps organise the day to day running of the business. But not all businesses stick with hiring reception staff as they want more from the person sitting behind the reception desk.

The person behind the desk is responsible for ensuring:

  • Only authorised people are permitted into the premises
  • People are signing in and out
  • Queries are dealt with swiftly and efficiently

Hiring an SIA trained security guard to man the reception

What would be the benefit of hiring an SIA trained and qualified reception security guard?

Reception security is a brilliant way of ensuring that strict access control is maintained. Only people with the correct authorisation are granted permission to enter the premises.

This is probably one of the best ways of keeping the premises secure. This also gives staff and visitors the confidence that the business owner has taken their safety and security seriously.

Having a security guard at reception is an effective visual deterrent. People who are not allowed into the building (trespassers) will not try to enter if they know that a security guard is present.

What about customer service?

The great thing about Reception security staff is that they are trained in delivering outstanding customer service.

If you are considering employing reception security, it is best to seek out a qualified and reputable security services provider. Security services providers such as All Time Security are SIA approved contractors which means they are registered with the SIA and have qualified as an approved contractor, meeting the best industry standards.

ATS has an in-house training centre where they up-skill staff on security and customer service.

All their security guards are trained on how to deceiver a great customer-focused experience. As well as being vigilant and cautious, they are polite and helpful. This is fantastic for customers as they will be greeted with a polite reception guard who will protect them and assist them with their queries.

Reception security guards are also Fire Safety and First Aid trained.  

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How to reduce loss in retail
14 Nov 2019
retail security guard

How to reduce loss in retail

Most retail companies will tell you about the high losses that occur in the retail industry. This is simply because of how busy retail outlets are. Hundreds of people visit the outlets and stores suffer at the hands of opportunist and professional thieves.

The question is then, is a there a way of reducing the risk and reducing the losses?

The simple answer is yes, and many retail outlets have already put measures in place. We will explore some of these measures, why companies use them and how, if you are in the retail business, can benefit from incorporating them.

Retail Security Guards

Having professionally trained security guards are probably the oldest yet still the most effective way of protecting, staff, customers, products and assets in a retail outlet.

Instructing an SIA approved contractor to supply the security staff is essential. Approved contractors employ security staff who are experienced and licensed, offering you the best in security guards.

Security guards serve manny purposes in securing premises.

First and foremost, retail security guards serve as a visual deterrent. Both opportunist and professional thieves will be less likely to commit a crime if they see a security a presence in the store.

Security guards are dressed in smart security uniform clearly highlighting who they are and why they are there.

Security guards are also vigilant and keep a close eye on people in the store – with experience backing their judgement, they are much more likely to prevent people from committing a crime and stopping the retailer from losing money.

The great thing about using a security provider such as All Time Security is that they ensure that all their security guards are trained in delivering great customer service. This means that not only will they serve as a strong security presence, they will also be polite and helpful towards customer and staff.

Both customers and staff will feel more confident and relaxed to be in the store knowing that there is a professionally trained security guard or a team of security guards in store, keeping an eye on their safety.

CCTV operators

Many retailers know that a great supplement to trained security staff is having skilled CCTV operators. These are highly trained individuals who have the ability to use sophisticated systems and are trained in knowing what to look out for.

Both security guards and CCTV operators are skilled in effective communication, conflict resolution and statement writing.

Product Protection

Part of securing a retail outlet is protecting its products. Rather than just focusing on using security guards to apprehend and prevent thieves, it is a good idea to put measures in place to make it difficult to steal high-value items.

If high-value items are accessible, they should be restricted in the amounts on the shelves.

For example, if you sell perfumes that are high value, and have 10 on display, then you could potentially lose all 10. If you, however, only have 2, then you can only lose 2.

Many retailers think about using alarms and safer cases on their high-value items – this effectively deters people from trying to steal them.

If you are looking for a professional and an SIA approved contractor to help identify vulnerabilities, offer a detail risk assessment and provide highly trained and qualified security guards, contact All Time Security now.    

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A few common misconceptions about security guards
07 Nov 2019

A few common misconceptions about security guards

Over the years, like many industries, the security industry has changed and evolved. But there are still a few common misconceptions floating around about security guards.

Security guards are not worth it anymore

There are some people who think that with all the sophisticated modern technology we have in place, we no longer need physical security guards. They feel that with the advanced CCTV and alarm systems, security guards have become redundant.

The truth, however, is that sophisticated and advanced security devices such as Smart CCTV and Alarms are not designed to replace security guards, they are in place to aid the security guard. They supplement the guard to be more efficient in protecting and securing the premises.

All industry professionals will agree that trained security guards are still the most effective form of security.

Security guards are aggressive and violent

Some people envision security as 6-foot giants stood outside a venue ready to pounce on anyone who steps out of line but this is just not true. Security guards, although highly trained in conflict resolution, are not there to add fuel to a fire.

Security guards are skilled and trained in always remaining calm and looking for ways to deescalate difficult situations. They will look for resolutions that use no violence and aggression.

Trained guards are skilled in how to deal with various scenarios and their primary objective is to keep people safe. Reasonable force is only used when absolutely necessary and all actions will be questioned.

Security guards look rough and mean

Many people assume all security guards are aggressive men and women who like to scare people with their appearances but this is not true.

Security guards are there to keep people and the premises safe. They are trained to be punctual, polite and well dressed. Security guards act and behave in a way that reflects the company values.

Security guards are dressed in smart wear and do not look unkempt. They are trained to be friendly and approachable.

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What makes an effective door supervisor?
30 Oct 2019

What makes an effective door supervisor?

Many people are under the misconception that Door supervisors are used just for pubs and night clubs but the fact is that the security industry has changed dramatically over the years.

Door supervisors are used for a variety of other events. This includes private parties and functions.

Door supervisors are trained and qualified with numerous skills in how not deal with different situations. Security guards are trained in crowd control and ensure that they keep within the maximum capacity of the venue.

This is especially important when venues have restricted capacity. Some venues risk losing their license when the maximum capacity is exceeded. Door supervisors are trained to follow a one out one in procedure. This will make sure that people have the opportunity to enter the venue when others leave giving them the chance to enjoy the venue without compromising the venue’s capacity restrictions.

Door supervisors are also trained to monitor and check people wanting to enter the venue – this includes checking people’s ID to ensure that they or the legal age to enter the venue. If the venue has an age restriction of 18, door supervisors will ask to see appropriate and acceptable ID to make sure that people under the age of 18 are not permitted entrance.

Venues are at risk of losing their license to operate if people under the legal age enter the venue. This is why venues and event organisers rely heavily on door supervisors to be vigilant and check everyone they deem to be underage.

Age is not the only thing door supervisors look out for. They also look out for people who are intoxicated or are considered a threat to the venue and the people inside. They will not allow anyone they consider to be a danger to the people inside.

Door supervisors are trained and skilled in carrying out searches, looking for illegal substances including drugs and offensive weapons. They will confiscate items that are not permitted into the venue and will report their finding to the authorities where required.

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What makes a good close protection security guard?
28 Oct 2019

What makes a good close protection security guard?

Close Protection Security

VIP Security Guard
High Profile Security Guard

What is Close Protection Security and do people need it?

When a VIP person, a celebrity or a person of that calibre is travelling or attending an event, they are sometimes at risk. In order to reduce this risk, security providers such as All Time Security, provide a professional Close Protection Security Service.

This means that they always have a qualified and skilled security professional by their side. This gives them peace of mind that they’ll be kept safe and secure while they are at the event.

Drivers

Close Protection security guards can also be instructed to provide the transport for the VIP. This means that they will pick up the VIP and take them to their destination, always remain with them and then take them back to their place of pick up. This will give them the assurance that they will be kept safe throughout the journey and at the event.

Close protection security guards are also skilled in collaborating with security personnel such as door supervisors and security guards. They are effective in communication and risk assessments.

This gives them the ability to utilise other security measures to help increase the security and safety of the VIP.

A good Close protection security guard will also be effective in communicating with emergency services in case of an emergency. This includes Police, Ambulance, and Fire Services.

Close Protection guards are also first aid and fire safety trained. If there were to be an accident or injury, they would be able to assist until the emergency services arrived. This could be a lifesaving feature.

Always professional

The great thing about Professional Security Service providers such as All Time Security is that they are an SIA accredited and approved contractors. This simply means that they are approved by the SIA and meet the industry standards in providing such services.

Close Protect Security personnel along with security guards, door supervisors, CCTV operators are skilled in always remaining polite, punctual and professional.

Security persons are always dressed to suit the occasion, venue or specific dress code guidelines. They will look the part and act the part.

     

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The benefits of key holding and why do people use it
15 Oct 2019

The benefits of key holding and why do people use it

Traditional security measures have been used by businesses for many years but not all businesses know that there some additional services that can be incredibly useful and can help with not only the security but can help with operations.

organising event security
organising event security

Alarm response is a service that has become popular over the years as it helps give business owners the peace of mind that even when they are not around that there are measures in place to deal with unexpected alarm activations.

This can become incredibly important when the building is empty and assets are left vulnerable. If an alarm goes off due to a fire, it will take a while for someone to discover what has happened and in that time a business could suffer loses, whereas when a business has instructed an alarm response security service, they can rest assured that in case of activation, a professional repose guard will investigate what happened.

Keyholding

Most businesses that use this service consider a key holding service to help. This means that a professional security company will keep another set of keys for your business. The keys are kept in a monitored secure key lock-up where there are complete key control and restricted access.

Why would a business owner consider a key holding service?

There are a few really great benefits of having a using a key holding service:

Your business will have a spare set of keys available for in case of an activation. Not all activations mean something sinister has occurred – sometimes alarms are activated by accident. Either way, business owners will not need to worry about the activation. The alarm response will have a set of keys and will investigate the alarm activation. If it is a false alarm, they will investigate why it triggered and deactivate the alarm. They will not disturb the business owner, especially at night, unless it is necessary. If the alarm activation is due to a real fire or break-in, they will act accordingly and contact the emergency services and notify the business owner of what has happened immediately.

Keyholding also has other benefits, such as if staff forget to bring their keys to open the building, the security service provider (key holder) can be called on to bring their set of keys to the premises to unlock it and let the staff in,

Some businesses take a contract with professional security service providers to open and close their buildings daily. This means that a security guard will come to your premises in the morning and open the building to allow staff to enter and then return at the time it should be closed to lock up.

Guards are trained to make sure the building is safe and secure before leaving.

This also gives business owners the peace of mind that their staff will have access to the building and the building will be securely locked up after staff have left.

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