Why Businesses Employ Reception Security
Most businesses, both medium and large, usually have a reception area where employees can sign in and out, deliveries can be checked and signed for and visitors can check-in and out.
Reception acts as a front-line administrator and helps organise the day to day running of the business. But not all businesses stick with hiring reception staff as they want more from the person sitting behind the reception desk.
The person behind the desk is responsible for ensuring:
- Only authorised people are permitted into the premises
- People are signing in and out
- Queries are dealt with swiftly and efficiently
Hiring an SIA trained security guard to man the reception
What would be the benefit of hiring an SIA trained and qualified reception security guard?
Reception security is a brilliant way of ensuring that strict access control is maintained. Only people with the correct authorisation are granted permission to enter the premises.
This is probably one of the best ways of keeping the premises secure. This also gives staff and visitors the confidence that the business owner has taken their safety and security seriously.
Having a security guard at reception is an effective visual deterrent. People who are not allowed into the building (trespassers) will not try to enter if they know that a security guard is present.
What about customer service?
The great thing about Reception security staff is that they are trained in delivering outstanding customer service.
If you are considering employing reception security, it is best to seek out a qualified and reputable security services provider. Security services providers such as All Time Security are SIA approved contractors which means they are registered with the SIA and have qualified as an approved contractor, meeting the best industry standards.
ATS has an in-house training centre where they up-skill staff on security and customer service.
All their security guards are trained on how to deceiver a great customer-focused experience. As well as being vigilant and cautious, they are polite and helpful. This is fantastic for customers as they will be greeted with a polite reception guard who will protect them and assist them with their queries.
Reception security guards are also Fire Safety and First Aid trained.
